Return & Refund Policy

At Go Ready Now – One Step Up Fashion, we value your satisfaction and strive to provide a seamless shopping experience. If you are not completely happy with your purchase, we offer a hassle-free return and refund policy.

Return Policy

✅ Eligibility for Returns:

  • Returns must be initiated within 7 days of receiving the product.
  • The item must be unused, unworn, unwashed, and in its original packaging with tags intact.
  • Returns are not accepted for innerwear, accessories, and items purchased during clearance sales due to hygiene and promotional reasons.
  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with images for verification.

✅ How to Initiate a Return:

  1. Submit a Return Request: Email us at [your email] or contact us via [customer support link] with your order details.
  2. Approval & Pickup: After approval, we will arrange a pickup or provide return shipping instructions.
  3. Inspection & Processing: Once the returned item is received and inspected, we will process your refund or exchange.

Refund Policy

✅ Refund Options:

  • Refunds will be processed to the original payment method within 5-7 business days after the returned item is inspected and approved.
  • If you paid via Cash on Delivery (COD), we will issue a store credit or bank transfer refund.
  • If you prefer an exchange, we will ship the replacement item once your return is received.

✅ Important Notes:

  • Return shipping charges may apply unless the return is due to a damaged or incorrect product.
  • Refunds will not be processed for items that do not meet the return criteria.
  • Go Ready Now reserves the right to refuse returns that do not comply with our policy.